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At Jivarth, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile app. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of information:
- 1.1 Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment details when you create an account, place an order, or interact with our customer service.
- 1.2 Usage Data: We collect information about how you interact with our website and app, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit.
- 1.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- 2.1 To Process Transactions: We use your personal information to process payments, fulfill orders, and deliver products to you.
- 2.2 To Improve Our Services: Usage data helps us understand how our website and app are used, enabling us to enhance user experience and optimize our services.
- 2.3 To Communicate with You: We may use your contact information to send you updates, promotional offers, newsletters, and respond to your inquiries.
- 2.4 For Marketing and Advertising: With your consent, we may use your information to display personalized ads and offers based on your interests and browsing behavior.
- 2.5 To Ensure Security: We use your information to protect our website and app from fraudulent activities, unauthorized access, and other security threats.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:
- 3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, and performing other business functions. These providers are contractually obligated to protect your information.
- 3.2 Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process, or to protect the rights, property, or safety of Jivarth, our users, or others.
- 3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure servers. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- 5.1 Access: You can request a copy of the personal information we hold about you.
- 5.2 Correction: You can request that we correct any inaccurate or incomplete information.
- 5.3 Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- 5.4 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- 5.5 Data Portability: You have the right to request the transfer of your personal information to another service provider.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and app. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser, enabling the site’s systems to recognize your browser and capture certain information.
- 6.1 Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to understand how you use our site, improve your experience, and offer personalized content.
- 6.2 Managing Cookies: You can choose to disable cookies through your browser settings, but please note that some features of our website or app may not function properly without them.
7. Third-Party Links
Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the updated policy on our website and app. Your continued use of our services after any changes to this policy constitutes acceptance of the updated terms.
